Terms & Conditions

These Terms & Conditions form an agreement between you and the operator of Richman Casino. They apply to the website, mobile access, games, account services, promotions and other features made available through the service. If you do not agree with these terms, you must not use the website or its services.

The operator may update these terms when necessary, including to reflect changes to the service, applicable law, technology or business practices. The latest version will be made available on the website. Changes take effect when published unless a later date is stated. You should review this page regularly. Continued use of Richman Casino after an update indicates acceptance of the revised terms.

The website is intended for people who are legally permitted to participate in online gambling in their location. You are responsible for checking the laws that apply to you before accessing the service. Richman Casino may restrict or refuse access where gambling is not permitted, where identity or location checks cannot be completed, or where other legal requirements apply.

Eligibility and account information

You must meet the applicable minimum age requirement and provide accurate, complete and current information when registering or using an account. You must not create an account in another person's name, provide misleading information, or allow another person to use your account. You are responsible for keeping your login details confidential and for activity carried out through your account.

• You may have only the number of accounts permitted by the operator and applicable rules.
• You must notify the operator if your personal details change or if you suspect unauthorised access.
• You must not use the service for unlawful activity, fraud, money laundering or any other improper purpose.
• You must not use software, devices or methods designed to manipulate games, payments, account functions or website security.
• You must not interfere with the website, overload its systems, copy its content improperly or attempt to access restricted areas.

Games are provided for entertainment. Results are determined by the relevant game rules and, where applicable, randomised systems. You should read the rules, stakes, return information and any other instructions shown before playing. Technical interruptions, connectivity issues or display errors may affect access. The operator may take reasonable steps to correct a confirmed technical or system error.

Promotions, bonuses, rewards and other offers may have separate terms. Those terms may include eligibility requirements, participation conditions, expiry periods, wagering or playthrough requirements, minimum deposits, game restrictions and limits. You should read the conditions before accepting or using an offer. If promotional terms conflict with these general terms, the specific promotional terms will apply to that offer to the extent of the conflict.

An offer may be withdrawn, changed or cancelled where permitted, including where it has been used improperly, obtained through error, or connected with suspected fraud or multiple accounts. The operator may refuse an offer or remove promotional benefits where the relevant conditions have not been met.

Responsible gambling

Gambling should be treated as entertainment, not as a way to make money or recover losses. Set a budget before you play and avoid chasing losses. You should not gamble when affected by alcohol, drugs, strong emotions or financial pressure. If gambling stops being enjoyable or begins to affect your finances, relationships, work or wellbeing, stop playing and seek support.

• Use available deposit, spending, time or session controls where offered.
• Take regular breaks and keep track of time and money spent.
• Consider account restrictions, cooling-off options or self-exclusion if you need help controlling your gambling.
• Do not ask to have a restriction removed before its applicable period has ended.
• Seek assistance from an appropriate gambling support service or health professional if gambling is causing concern.

The operator may apply additional responsible gambling measures where required or where account activity raises concern. These measures may include requests for information, limits, temporary suspension or account closure.

The operator may suspend, restrict or close an account where it reasonably believes that these terms have been breached, account information is inaccurate, verification has not been completed, a payment is disputed, fraud or unlawful activity may be involved, or a responsible gambling intervention is appropriate. You may also request account closure. Any remaining balance will be dealt with subject to verification, applicable law, outstanding obligations and the circumstances leading to the closure.

Nothing in these terms excludes, restricts or modifies any consumer guarantee, right or remedy that cannot lawfully be excluded, restricted or modified under Australian law. Subject to those protections, the operator is not responsible for losses caused by matters outside its reasonable control, your failure to follow these terms, inaccurate information supplied by you, unauthorised access resulting from your failure to protect account details, or interruptions caused by third parties.

These terms are intended to be read consistently with applicable Australian laws and any other mandatory law that applies to your use of the service. If a provision is found to be invalid or unenforceable, it will be adjusted or removed only to the extent necessary, and the remaining provisions will continue to apply. A failure to enforce a provision immediately does not amount to a waiver of that provision.

If you have a question, complaint or concern about your account or the service, use the support options made available on the Richman Casino website. Provide sufficient information to help identify the issue, but do not send passwords or other unnecessary security details. Complaints will be considered in accordance with the operator's applicable procedures and legal obligations.

By continuing to use Richman Casino, you confirm that you have read these Terms & Conditions, understand the responsibilities they place on you, and agree to comply with them. Please also review the Privacy Policy, Responsible Gambling information and any game or promotion-specific rules before participating.