Betting Rules
These Betting Rules explain the general principles that apply when you use betting products and related services offered by Richman Casino. Please read them carefully before placing a bet. By using the service, you acknowledge that you understand these rules, the applicable Terms and Conditions, and any specific rules shown for an individual game, market or promotion.
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1. General betting conditions
These rules apply to bets placed through the Richman Casino website or any other approved channel made available to eligible customers. Additional rules may apply to a particular game, event, market, tournament, promotion or payment method. If a specific rule conflicts with a general rule on this page, the specific rule will normally apply to the relevant product or bet.
In this article
You must read the information displayed before confirming a bet. This may include the selection, odds or other pricing information, stake, potential return, applicable restrictions, and the proposed settlement method. A bet is generally treated as accepted only when it has been successfully recorded by the service and a confirmation or bet reference is displayed. A request or attempted transaction is not necessarily an accepted bet.
You are responsible for checking your selections and transaction details before confirming. Richman Casino is not responsible for mistakes made by a customer when choosing a market, selection, stake, game, result or other betting option, except where applicable law requires otherwise. If information is unclear, you should avoid placing the bet until the relevant rules have been reviewed.
- You must meet the minimum age and eligibility requirements that apply in your location.
- You must provide accurate and current account information and keep your login details secure.
- You must use the service only for lawful purposes and in accordance with applicable Australian laws.
- You must not place bets on behalf of another person, allow another person to use your account, or transfer your account to someone else.
- You must not use technical, automated or fraudulent methods to interfere with the service or gain an unfair advantage.
- You should retain your bet confirmation and account records until the relevant bet has been settled.
Richman Casino may carry out identity, age, payment, fraud, security and responsible gambling checks. A bet, payment or withdrawal may be delayed, reviewed, refused or cancelled where this is necessary to comply with legal, regulatory, security or operational requirements. Any account action will be handled in accordance with the applicable Terms and Conditions and relevant law.
2. Placing, changing and cancelling bets
Before a bet is confirmed, you should check the details shown on the bet slip. Once accepted, a bet normally cannot be changed or cancelled at the customer's request. Where a cancellation, voiding or correction is permitted, it will be handled under the rules for the relevant product and the circumstances of the request.
Displayed odds, prices, game information and other details may change before a bet is accepted. The information applying to an accepted bet is the information recorded in the relevant transaction or bet confirmation, subject to correction of an obvious error or another valid reason under these rules. If a material error occurs, Richman Casino may correct, void or settle the affected bet in a fair and lawful manner.
A bet may be refused or limited for operational, legal, integrity, risk management or responsible gambling reasons. No particular stake, market, event or betting option is guaranteed to remain available. Availability may vary by customer location, account status, product type, event status and other relevant circumstances.
Errors, interruptions and duplicate bets
If a technical interruption occurs, do not repeatedly submit the same bet without first checking your account or bet history. A bet may have been accepted even if a confirmation page was not displayed. If a technical error causes a bet to be duplicated or recorded incorrectly, the affected transactions may be reviewed and corrected. Any correction will aim to reflect the bet that should reasonably have been processed.
Richman Casino may suspend a market, game or service where there is a technical problem, incorrect information, suspected manipulation, an integrity concern, an event disruption or another circumstance that could affect fair settlement. The outcome of an investigation may result in a bet being confirmed, voided, cancelled or settled according to the applicable rules.
3. Results, settlement and payments
Bets are settled using the official result or outcome identified in the rules for the relevant product. For sports and event-based markets, the official result may be supplied by an appropriate results source or event authority. For casino and game products, settlement is based on the result generated and recorded by the applicable game system. The relevant product rules may explain which result is used and when settlement takes place.
Unless a product rule says otherwise, a bet that cannot be determined, is not offered as a valid market, or is affected by a confirmed technical or integrity issue may be voided. When a bet is voided, the stake will generally be returned or otherwise treated as specified by the applicable rules. A selection that is void does not necessarily void every selection in a multiple or combined bet; the product rules determine the effect.
If an event is postponed, abandoned, interrupted, rescheduled or materially changed, the relevant market rules will determine whether bets remain valid, are carried forward, or are voided. Different rules may apply to different markets on the same event. You should review the displayed event and market rules before betting, especially where an event has uncertain timing or conditions.
Returns are credited to the relevant customer account after settlement, subject to account checks, transaction reviews, applicable limits and any lawful deductions or adjustments. A customer must not treat an incorrectly credited amount as available funds. If an error results in a credit or payment that is not properly due, the amount may be corrected or recovered in accordance with the Terms and Conditions and applicable law.
- Settlement is based on the rules and information applicable to the relevant product.
- A bet may be corrected where an obvious error, system issue or recording problem has occurred.
- Multiple bets may be affected differently when one or more selections are void.
- Payment processing may require verification of identity, ownership of the payment method and source of funds.
- You should check your account history and report any apparent discrepancy promptly through the available service channels.
4. Account security, integrity and responsible betting
You are responsible for protecting your account credentials and for all activity carried out through your account unless the activity resulted from a matter outside your reasonable control. Use a strong, unique password, do not share access details, and sign out when using a shared or public device. Contact the available support channel promptly if you suspect unauthorised access, unusual account activity or a payment problem.
Betting must be conducted honestly. You must not collude with other customers, manipulate an event or game, misuse confidential information, exploit a software fault, interfere with another customer's account, or use methods designed to bypass security or account restrictions. Suspected misconduct may be investigated and may result in suspension, cancellation of bets, withholding of transactions or closure of an account, subject to applicable law.
Betting involves risk and is not a way to make guaranteed income. Only bet with money you can afford to lose, set a budget before you start, and avoid chasing losses. Take regular breaks and never bet while affected by alcohol, drugs, strong emotions or financial pressure.
- Set personal deposit, spending, session or loss limits where those tools are available.
- Use time reminders and take breaks during play.
- Do not increase stakes to recover previous losses.
- Consider a temporary break, self-exclusion or other account restriction if betting is becoming difficult to control.
- Seek independent professional support if gambling is affecting your finances, relationships, work or wellbeing.
These Betting Rules should be read together with the current Terms and Conditions, Privacy Policy, Responsible Gambling information and any product-specific rules displayed on the Richman Casino website. If you have a question about a bet, review the relevant bet record and applicable rules before taking further action. Rules may be updated from time to time to reflect product changes, legal requirements or operational improvements. The version published on the website will apply from its stated effective date, subject to any rights you have under Australian law.
