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Cookies Policy
This Cookies Policy explains how Richman Casino uses cookies and similar technologies when you visit or use its website. It describes what cookies are, the types that may be used, why they are used and the choices available to you. This policy should be read together with our Privacy Policy and any other website terms that apply.
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1. What are cookies?
Cookies are small text files that a website may place on your computer, tablet, mobile phone or another internet-connected device. They allow a website to recognise a device and remember certain information about a visit. Cookies can help a website function correctly, improve security, remember preferences and provide information about how visitors use the site.
In this article
Some cookies are placed directly by Richman Casino. Other cookies may be placed by service providers that support website functions, security, analytics, communications or advertising activities. These third parties may process information collected through their technologies in accordance with their own privacy notices and applicable requirements.
Cookies may be session cookies or persistent cookies. Session cookies normally operate only while your browser is open and are removed when the session ends. Persistent cookies remain on your device for a set period or until you delete them. The length of time a cookie remains active depends on its purpose and configuration.
We may also use similar technologies, including pixels, tags, software development kits, local storage and device or browser information. These technologies may perform functions similar to cookies. In this policy, the term “cookies” includes cookies and similar technologies unless stated otherwise.
Information that cookies may collect
Depending on the technology used and your settings, information collected may include your device type, browser type, operating system, language preference, general location, referring website, pages viewed, links selected, approximate visit times and interactions with the website. Cookies may also help identify a device or browser through an online identifier. They do not necessarily identify you by name.
Where information collected through cookies is combined with other personal information, it may be treated as personal information under applicable privacy law. We handle such information in accordance with our Privacy Policy and relevant Australian requirements.
2. How we use cookies
Richman Casino may use cookies for the following purposes. The specific cookies and technologies active on the website may change over time as website features, service providers and legal requirements change.
- Strictly necessary cookies: These support essential website functions, such as page navigation, account access, session management, security controls and protection against fraudulent or harmful activity. The website may not operate properly without these cookies.
- Preference cookies: These remember choices you make, such as language, region, display settings or cookie preferences. They can make return visits more convenient and help provide a consistent experience.
- Performance and analytics cookies: These help us understand how visitors use the website, which pages are visited, whether links work and where improvements may be useful. Information is generally analysed in an aggregated or pseudonymous form where practicable.
- Functionality cookies: These support optional features and may help deliver content or services according to your interactions with the website.
- Security and fraud-prevention technologies: These help detect unusual activity, protect accounts, reduce abuse and support the safe operation of gambling-related services. They may collect information about a device, browser, network or session.
- Advertising and measurement cookies: Where used, these may help measure campaigns, understand website visits and show information that is more relevant to your interests. They may also help prevent the repeated display of the same content.
Cookies may also help us maintain records of your cookie choices, troubleshoot technical problems, monitor website performance and meet security, compliance and audit obligations. We aim to use information collected through cookies only for legitimate and clearly explained purposes.
Gambling, safety and compliance
Because Richman Casino provides online gambling-related services, certain technologies may be used to support account security, identity and access controls, responsible gambling processes, transaction protection, risk management and compliance activities. These technologies are not used to encourage unsafe gambling. Depending on the circumstances, some essential technologies may operate regardless of optional cookie choices because they are necessary to provide a secure and compliant service.
3. Your cookie choices and browser controls
When available, our cookie preference tool allows you to accept or reject optional categories of cookies. You can change your choices through the preference tool or by following the relevant controls displayed on the website. Your choices may be stored in a cookie so that we can remember them. If you delete that cookie, you may be asked to make your choices again.
You can also control cookies through your browser settings. Most browsers allow you to view, block, delete or limit cookies. Instructions vary between browsers and devices, so you should check the support information provided by your browser or device manufacturer.
- Open your browser settings or privacy controls.
- Review the available cookie, site-data or tracking options.
- Choose whether to allow, block or delete cookies.
- Close and reopen your browser if required for the change to take effect.
Blocking or deleting cookies may affect how the website works. You may be unable to access certain account features, keep a session active, save preferences or use parts of the website as intended. Disabling optional cookies should not normally prevent access to essential website functions, but the experience may be less personalised.
Cookie controls do not necessarily remove information already collected before your choice was changed. They also may not prevent all forms of device recognition or other processing that is required for security, fraud prevention, account administration or compliance. Where available, our preference tool provides more direct control over the categories used on the website.
Do-not-track signals
Some browsers provide do-not-track or similar signals. Because there is no consistent industry standard for responding to these signals, the website may not respond to every such setting. You can use the website cookie controls and your browser privacy settings to manage optional cookies.
4. Third parties, changes and contact information
Third-party providers may place or access cookies when they provide services for the website. These providers may include analytics, hosting, security, payment, customer support, advertising, content delivery and technical service providers. Their use of cookies may be subject to separate terms and privacy policies. We take reasonable steps to use service providers that handle information in accordance with applicable requirements and our instructions where relevant.
Some third-party services may process information outside Australia. Where this occurs, handling may be subject to the laws of another country. More information about how personal information is handled, including possible overseas disclosures, is set out in our Privacy Policy.
We may update this Cookies Policy from time to time. Updates may reflect changes to the website, the technologies we use, service providers, legal requirements or our business practices. The updated version will be published on this page with a revised effective date where appropriate. You should review this page periodically so that you understand how cookies are used.
If you have questions about this Cookies Policy, your cookie preferences or the handling of personal information, please use the contact or support options made available on the Richman Casino website. We will handle enquiries in accordance with our applicable privacy and complaints procedures.
Important information for players
You are responsible for keeping your device, browser and account access details secure. Do not use a shared or public device for gambling unless you can properly sign out and remove access to your account. If you believe that your account or device may have been accessed without permission, stop using the service and contact support through the available website channels.
This policy explains cookies only. It does not change any applicable account terms, responsible gambling information, privacy obligations or legal requirements. If there is a conflict between this policy and a mandatory legal requirement, the legal requirement will apply to the extent of that conflict.
